This page is not made for technical or product complaints.
In these cases, please contact the customer service in your own country (contact details noted on the regional Continental website).
For WINDOWS XP-users only contacts via phone (+49 1802 38 44 27) are possible due to IT online security standards.
Continental’s corporate spirit and ethics (e.g. integrity, honesty and compliance with the law) are documented in the Code of Conduct, the BASICS and the Corporate Governance guidelines. Our corporate culture is based on these values.
The corporation and its stakeholders, e.g. employees, customers, shareholders, partners and suppliers, are harmed through unethical, illegal and irresponsible activities. Your help is therefore an important step in the fight against, and prevention of, illegal and dubious practices.
The installation of a hotline assists in resolving these incidents.
Why is a Compliance & Anti-Corruption Hotline important?
In the past, we received various anonymous contacts regarding alleged corruption and fraud within the corporation. A hotline offers an opportunity to voluntarily provide information about fraudulent actions and breaches of ethics directly and anonymously to the company.
Who should use the Compliance & Anti-Corruption Hotline?
Each employee who knows of illegal and dubious activities should use the hotline if he/ she cannot discuss the issue with his/ her superior. Also, all stakeholders who are aware of illegal and dubious business activities involving Continental and its employees are requested to use the hotline. To disregard and ignore such behaviour increases the damage and frustration.
Correct and honest behaviour will not lead to any disadvantages for the whistleblower.
Which topics should be communicated via the Compliance & Anti-Corruption Hotline?
The hotline should be used to communicate the following suspicions of criminal activities:
- Theft, kickbacks and bribery
- Fraud, embezzlement
- Conflicts of interest
- Insider trading
- Antitrust issues (violation of competition law)
- Money laundering
- Manipulation of accounting
- Environment problems
- Health, work safety and security
What happens after whistleblowing?
All contacts will be directed via an external service provider to Corporate Audit as well as Corporate Compliance and will be promptly dealt with. You can support our work by voluntary providing us with contact information (Phone-No., Email) so that we can contact you for further information, if required. All information, as is currently the case, will be taken seriously and treated confidentially in accordance with the law.